Frequently Asked Questions
Everything you need to know about your ZENTS experience
Are ZENTS products suitable for sensitive skin?
Yes, our products are formulated with mindfulness, using clean, gentle ingredients. However, we always recommend a patch test before full application if you have known sensitivities.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you may return unopened and unused products within 30 days of delivery for a full refund.
Do you test your products on animals?
Absolutely not. ZENTS is committed to being cruelty-free. We do not test our finished products or ingredients on animals at any stage of production.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 1 hour of placement, and we will do our best to accommodate your request.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.